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WhatsApp back online after global outage hits users

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  • We have fixed the issue and apologise for any inconvenience, says WhatsApp’s parent company Meta.
  • The company did not disclose the reason for the outage.
  • WhatsApp has become a critical means of communication for households and businesses.

Messaging app WhatsApp was starting to come back online at 2pm Pakistan time (0900 GMT) and the company said the issue has been fixed after users across the world reported problems earlier on Tuesday.

At around 12:50pm (0750 GMT), outage reporting site Downdetector had shown over 68,000 users had reported problems with the app in the United Kingdom. Problems were reported by 19,000 people in Singapore and 15,000 people in South Africa, Pakistan and other countries as well.

“We know people had trouble sending messages on WhatsApp today. We have fixed the issue and apologise for any inconvenience,” a spokesperson for WhatsApp parent company Meta Platforms said.

The company did not disclose the reason for the outage.

WhatsApp has become a critical means of communication for households and businesses. When WhatsApp had an hours-long outage last October, it hit trading of assets from cryptocurrencies to oil, before traders switched to alternative platforms such as Telegram.

“This highlights the significance of vast hosting companies directing data around the internet along with companies and individuals relying on single points of communication,” said Jack Moore, advisor at Slovakia-based cybersecurity firm ESET.

“Multiple areas will inevitably be significantly impacted as a result of this downtime, along with a predicted financial hit but lessons from other recent prominent times when the internet has gone down will have hopefully taught many to have access to other forms of communication.”

WhatsApp’s latest outage came during the festive season in India — its biggest market by user count — when people use the platform even more than usual to send season’s greetings.

Shares of WhatsApp-parent Meta Platforms fell 0.7% to $128.85 in premarket trading following the outage.

The company had not sent any fresh updates as users in Asia, India and the United Kingdom started seeing some connections come back online.

#whatsappdown was trending on Twitter, with more than 142000 tweets and hundreds of memes flooding the internet.

“Everyone who noticed #whatsapp is down have come to twitter to confirm it,” says one Twitter user.

In the past, rival apps like Telegram, Snap or even Meta’s Instagram have seen temporary spikes in users when WhatsApp has been down.

While WhatsApp boasts of over two billion monthly active users and have become a mainstay for messaging in most countries, Telegram has taken up the challenger role with about 700 million users. 

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In three months, Pakistan’s IT exports increased by 33.54 percent.

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During the first three months of FY 2024-25 (July to September), Pakistan’s IT export remittances hit US$ 876 million, a notable 33.54 percent rise from US$ 656 million during the same period previous year (FY 2023-24).

In a statement, Minister of State for IT and Telecommunication Shaza Fatima Khawaja stated that the amount of money sent home by the export of ICT services was US$ 292 million in September 2024, a 41.7% increase from US$ 206 million in the same month the previous year.

She stated that efforts to make it easier for businesses to conduct business in the nation are the reason why IT exports are rising and that actions are being taken to increase them.

In response to the Prime Minister’s directions, Shaza Fatima stated that the Ministry of IT and Telecommunication, the Pakistan Software Export Board, and the IT industry are dedicated to boosting IT exports with the full assistance of the Special Investment Facilitation Council (SIFC).

A trade surplus of US$ 764 million was recorded by the IT & ITeS sector in the first three months of FY 2024–25, accounting for 87.21 percent of all ICT export remittances.

Over the same period last year, this surplus represents a 36.67 percent gain over US$ 559 million. The services industry as a whole, however, experienced a trade deficit of US$ 699 million during this period.

The largest of all service sectors, ICT export remittances from July to September 2024, were US$ 656 million, followed by “other business services” at US$ 374 million.

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Instagram, WhatsApp, and Reality Labs layoffs are announced by Meta

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Instagram, WhatsApp, and Reality Labs divisions of tech behemoth Meta have all announced layoffs.

Part of the company’s continuous endeavour to match resources with its long-term strategic goals and location plan is the decision that was made on Wednesday.

The long-term goal of the adjustments, according to a statement from Meta, is to keep the business competitive. “Today, a few teams at Meta are making changes to ensure resources are aligned with their long-term strategic goals and location strategy,” said the statement. Though attempts would be made to assist affected staff in securing other opportunities, the corporation stated that although some employees will move to different roles, others may find their positions abolished.

Despite not disclosing the precise number of layoffs, Meta seems to be carrying out CEO Mark Zuckerberg’s “Year of Efficiency,” which he started in the previous year. In an effort to reduce costs overall and shift its attention away from the Metaverse, Meta has eliminated over 10,000 workers since making that announcement.

Curiously, the second quarter’s financial results beat expectations, and this was announced right after the layoffs. That being said, the decision to restructure its virtual reality hardware and software operations was probably influenced by the department’s continued significant losses.

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Adobe unveils the Firefly AI video creator.

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Adobe has enhanced its Firefly Video Model by introducing an AI-driven video generator to augment its creative apps.

The Adobe Firefly Video Model will boost the functionalities of creative tools such as Photoshop, Illustrator, Adobe Express, and Premiere Pro.

Ely Greenfield, chief technology officer of digital media at Adobe, stated, “The adoption of Firefly in our creative applications has been substantial, and it is inspiring to observe how the creative community has utilised it to expand the limits of possibility.” “We are excited to provide creative professionals with additional tools for ideation and creation, all engineered to ensure commercial safety.”

The inaugural Generative Extend tool for Premiere Pro is currently accessible in beta, enabling users to prolong clips by a maximum of two seconds at resolutions of 720p or 1080p at 24 FPS.

Users will furthermore have the capability to utilise the program to augment audio, prolonging sound effects by up to ten seconds.

Furthermore, Adobe is launching two new web-based video production tools: Text-to-Video and Image-to-Video.

These tools are currently accessible in a restricted public beta within the Firefly online application.

According to Adobe, the Firefly Video Model is currently in a restricted public beta on their website.

Individuals wishing to utilise the new tools must currently join the waitlist, while generations remain complimentary during this period.

The company announced that it will provide additional details regarding Firefly AI video generation offerings and pricing following its formal public launch.

The news occurred weeks after Meta introduced Movie Gen, an AI-driven tool for generating realistic movie clips.

The program will utilise a text prompt to produce 16-second films accompanied by synced AI-generated audio.

Meta has stated that Movie Gen will create personalised artificial intelligence videos utilising only one photograph.

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